At Robo-Tech Nepal, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our website or store, we may collect the following information:

• Personal Information: Name, phone number, email address, shipping address, and billing information.

• Payment Information: We process payments through secure third- party gateways. We do not store your card or banking information.

• Browsing Information: IP address, device type, browser type, pages visited, and access time (for improving user experience).

• Order History: Products purchased, quantity, and transaction details.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate order updates and offers

• Improve website functionality and user experience

• Respond to inquiries and provide customer support

• Send promotional emails or newsletters (you can unsubscribe anytime)

3. Information Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. These include:

• Secure Socket Layer (SSL) encryption

• Regular website and database monitoring

• Limited access to sensitive data

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share data with trusted service providers for:

• Payment processing

• Order delivery and shipping

• Website analytics (e.g., Google Analytics)

All such partners are bound by confidentiality agreements and data protection laws.

5. Cookies

Our website uses cookies to enhance user experience and gather analytics. You may choose to disable cookies through your browser settings, but some features may not function properly.

6. Your Rights

As a user, you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Opt-out of marketing communications

• Request a copy of the information we hold about you

To make such requests, contact us at 📧 [email protected]

7. Changes to This Policy

Robo-Tech Nepal may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of our services after updates means you agree to the revised policy.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

Robo-Tech Nepal

📍 Koteshwor, Kathmandu

📱 9823728849 | ☎️ 01-5916325

📧 [email protected]

🌐 www.robotechnepal.com